Privacy policy

TappyGo ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and services (collectively, the "Services"). By using TappyGo, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of personal and non-personal information when you use the App:

a. Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Payment Information (processed securely via third-party providers)

  • Location Data (with permission)

b. Usage Data

  • App usage behavior (pages visited, buttons clicked)

  • Device information (model, OS, IP address)

  • Error logs and crash reports


2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Improve the performance and user experience of the app

  • Send order updates, promotions, and service-related communications

  • Detect and prevent fraud or abuse


3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Delivery partners to fulfill your orders

  • Payment processors to handle transactions securely

  • Service providers who help us with analytics, marketing, or customer service

  • Legal authorities when required by law or to protect our rights


4. Data Security

We use appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, or misuse.


5. Cookies & Tracking Technologies

TappyGo may use cookies, analytics tools, or other tracking technologies to enhance your user experience. You can control cookie settings through your device.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your account and personal information

  • Withdraw consent for marketing communications

To exercise these rights, email us at privacy@tappygo.com.


7. Children’s Privacy

TappyGo is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us to delete it.


8. Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before submitting any information.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App, and your continued use of the Services after the changes take effect constitutes acceptance.


10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: privacy@tappygo.com
📞 Phone: [Insert Number]
🏢 Address: [Insert Business Address]